Privacy policy
At Stepso ("we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from stepso.shop.
1. Information We Collect When you visit or shop with us, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address
- Payment Information: Credit/debit card details (processed securely — we do not store card numbers)
- Device & Usage Data: IP address, browser type, pages visited, time spent on site
- Order Information: Products purchased, order history, and communication preferences
2. How We Use Your Information We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and provide customer support
- Improve our website and product offerings
- Send promotional emails (only if you opt in)
- Comply with legal obligations
3. Sharing Your Information We do not sell your personal information. We may share your data with:
- Shipping carriers to deliver your orders
- Payment processors to handle transactions securely
- Service providers who help us operate our website (e.g., Shopify)
- Legal authorities if required by law
4. Cookies Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly.
5. Data Retention We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
6. Your Rights Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at support@stepso.shop.
7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children's Privacy Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@stepso.shop
📞 Phone: +1 (646) 820-6912
🏢 Address: 30 Washington St, Brooklyn, NY 11201, United States
🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)